Head of Growth (Anthropic): "Claude is growing itself at this point" | Amol Avasare
Key insights
Books referenced
- Joy of Living - Yongey Mingyur Rinpoche - Amol's top book recommendation, on reframing how you experience your life
- Awareness - Anthony de Mello - second recommendation, a similar theme from a different angle
- Thinking in Bets - Annie Duke - recommended as the most tactically useful book for product work, on putting probabilities on uncertain outcomes
Media referenced
- Marty Supreme - movie - Amol's favorite recent movie
- The Olympics - show - the only thing resembling a TV show Amol has watched recently
- Ben Mann's 2021 internal memo on focusing on AI coding - article - a founder document from Anthropic's earliest days, written years before the coding market existed, cited as evidence the coding focus was deliberate, not reactive
- Amol's guest post on Lenny's newsletter (traumatic brain injury story) - article - the essay that first connected Amol and Lenny; discussed at length in the failure segment
Companies
- Anthropic - grew from $1B to over $19B ARR in 14 months; the episode's main subject
- Mercury - Amol's prior growth role; a formative onboarding-quality project is discussed in depth
- MasterClass - Amol's growth role before Mercury; cited for its friction-adding purchase-flow quiz
- Calm.com - meditation app that hired two of Anthropic's growth PMs; also uses a friction-adding onboarding quiz
- WorkOS - season sponsor; enterprise-readiness API platform
- Vanta - season sponsor; compliance and security automation
- Reforge - where Anthropic's growth engineering lead Alexei teaches growth engineering
- Discord - Amol's advisor Eros Resmini is Discord's CMO
- Instagram - Anthropic's CPO Mike Krieger co-founded it before joining Anthropic
- OpenAI - referenced as the company Anthropic could have preempted with an earlier chatbot launch, and as the incumbent Anthropic was assumed unable to compete with
Techniques and frameworks
- CASH (Claude Accelerates Sustainable Hyper Growth) - Anthropic's internal effort to use Claude to identify, build, test, and ship growth experiments with decreasing human review
- Freedom through constraints - Amol's personal and business philosophy that hard constraints (limited funding, an injury) force useful focus rather than only limiting you
- The two-week rule - Anthropic's threshold for who owns a project: under two engineering-weeks, the engineer acts as the de facto PM; over that, a PM stays accountable
- Good friction vs. bad friction - a repeated growth principle across Mercury, MasterClass, Calm, and Anthropic: friction that helps a user understand why a product is for them raises conversion; friction that doesn't add value should be cut
Summary
Amol Avasare, Head of Growth at Anthropic, walks through what it's like running growth inside the fastest-scaling company in history - from $1B to over $19B in ARR in 14 months. He's candid that the growth team can't take primary credit for that trajectory (Anthropic is a model company first), and that roughly 70% of his time goes to firefighting "success disasters" - things breaking because they worked too well - rather than proactive optimization. He landed the job by cold-emailing CPO Mike Krieger with no open growth role posted, a story that sets up a recurring theme: Anthropic operates with far less process and structure than its valuation would suggest, shipping 70-80% of work with no written PRD and relying on Slack threads and quick kickoffs instead.
The core strategic argument is that AI-first products should invert the usual growth playbook. Where a typical team spends 70% of effort on small, high-conviction optimizations and 20-30% on big swings, Anthropic runs closer to 50/50, because the exponential growth in model capability means the product's total value two years out could be 100-1000x what it is today - a differential no amount of micro-optimization can capture. Alongside that, Amol repeatedly returns to the idea that friction is not inherently bad: onboarding steps that help the product understand a user (tested at Mercury, MasterClass, Calm, and Anthropic alike) reliably outperform friction-free flows, provided the friction is tested and tied to genuine personalization rather than arbitrary process.
A significant chunk of the conversation covers Anthropic's internal effort - nicknamed CASH, for Claude Accelerates Sustainable Hyper Growth - to have Claude run the growth experimentation loop itself: spotting opportunities, building features, testing them against quality and brand bars, and analyzing results, with shrinking human review. Amol is precise about where this currently sits (Opus 4.5 first made it viable; results today resemble a junior PM's win rate) and where he expects it to stall: cross-functional stakeholder alignment, which he doesn't expect AI to solve soon. That capability gap is reshaping the PM role generally - as Claude Code gives engineers 2-3x leverage without a matching leverage boost for PMs and designers, Anthropic has adopted a formal rule where projects under two engineering-weeks default to the engineer acting as the PM, freeing actual PMs to focus on judgment and alignment rather than shipping features themselves.
The episode also digs into Anthropic's mission structure: it's a Public Benefit Corporation, not a standard Delaware C-corp, explicitly freeing it from a sole fiduciary duty to shareholder value. Amol traces the company's narrow historical focus on coding and B2B to a 2021 internal document arguing that better coding models create a research-acceleration flywheel, not just a large market - and recounts that Anthropic had a working chatbot before ChatGPT existed but chose not to launch it over safety concerns, a decision that arguably ceded first-mover advantage in consumer AI. He frames growth trade-offs as either safety-adjacent (off-limits regardless of expected results) or merely uncomfortable (worth testing if conviction is high), and argues that Anthropic's willingness to leave money on the table for brand and safety reasons is itself becoming a long-term competitive advantage.
The conversation closes on a personal note: Amol describes a traumatic brain injury from martial-arts sparring that took nine months to recover from, including a re-injury a month into his next job at Mercury, and the "freedom through constraints" philosophy it left him with - accepting hard limits rather than fighting them, maintained today through a daily meditation practice even during Anthropic's busiest stretches. He connects this directly to how he thinks about growth trade-offs: comfort with leaving upside on the table in service of a longer-term principle.
Notable Quotes
"It's a complete miracle that we've gotten to the stage that we have." - Amol Avasare
"The product value that we will deliver in two years time is probably like a thousand X what it is today." - Amol Avasare
"We are very comfortable foregoing metric impact in order to prioritize safety, in order to protect our brand." - Amol Avasare
"One of the meditation teachers said the true freedom in life is learning how to be content when you don't get what you want." - Amol Avasare
"We will have AGI and it will still be impossible to get six people in a room to align." - Amol Avasare, quoting Anthropic's head of design